Chemical exfoliation for clear and radiant skin

Natural Product- Preservative Free- Perfume Free
Glycolic acid is a Alpha Hydroxy Acid (AHA) that increases luminosity of the skin as it exfoliates the outermost dead layer of the skin. Unlike scrubs, this %8 Glycolic Acid offers mild exfoliation for brighter, more even-looking complexion and visible clarity.

Promotes the cycle of cell turnover and re-growth
Minimizes the buildup of dead skin cells
Evens out skin tone
Diminishes appearance of pores
Minimizes fine lines and wrinkles

PHARMACIST INSIGHT

“The Epidermis forms the actual protective covering against environmental damagers and renews itself every 28 days through continual reproduction of cells and lipids. As we age, our skin renews slower so exfoliating the skin with Bio Balance 8% Glycolic Acid reveals newer skin, which becomes more even and radiant.” Kenan Alpay

Directions:

Use only at night on clean skin once a day before going to bed. Use 2-3 times a week if you have sensitive skin. Massage two to three drops into face and neck

a­fter cleanser, and before moisturizer. Do not rinse off. Allow serum to get absorbed before applying moisturizing creams.

Suitable for oily, dry, normal and combination skin.

Warnings

Use only as directed on unbroken skin. Do not combine with other acids and Retinol. This product contains an alpha hydroxy acid (AHA) that may increase your skin's sensitivity to the sun. During the day, always apply a sunscreen while using this product and for a week a­fterwards.

Returns Policy

If you're not satisfied with your purchase, you may return new, unopened items within 7 days of delivery for a refund or exchange (T & C Apply). Please note that items must be unused, in their original packaging, and in the same condition as you received them. To be eligible for a return, you will also need to provide a receipt or proof of purchase.

To initiate a return, please contact our customer support team at info@true.co.ke to receive a return authorization and shipping instructions. You will be responsible for return shipping costs unless the return is a result of our error, such as receiving an incorrect product. In those cases, we’ll cover the return shipping costs.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-14 business days. Please note that the refund amount will not include any shipping fees paid at the time of purchase.

Shipping Policy

We offer shipping to most locations within Kenya. Once your order is placed, we aim to process and ship your items within 1-2 business days. Delivery times may vary based on your location and our order volume, but we generally expect orders to be delivered within 1-3 business days for local deliveries and 2-5 business days for other regions.

We currently offer free delivery within Nairobi for orders over KES 3,000. For orders below this amount or for deliveries outside Nairobi, shipping fees will apply and will be calculated at checkout based on your location.

Unfortunately, at this time, we do not offer international shipping.

If you have any specific questions regarding shipping or need further assistance, please reach out to our support team at info@true.co.ke.