This acne fighting face wash combines a powerful acne treatment and cleanser in one formula to treat acne and help prevent future breakouts in one simple step. Gently cleanse deep to pores for clear skin with this oil-free formula containing Salicylic Acid plus, special skin soothers that help prevent irritation and over-drying, so it rinses clean and is never oily.

Directions:

Cleanse twice a day. Apply to hands, add water and work into a lather. Massage face gently. Rinse thoroughly.

Ingredients:

Active ingredient

Salicylic Acid 2% (Acne treatment).

Inactive ingredients

Water, sodium C14-16 olefin sulfonate, cocamidopropyl betaine, sodium chloride, PEG-80 sorbitan laurate, C12-15 alkyl lactate, benzalkonium chloride, disodium EDTA, fragrance, cocamidopropyl PG-dimonium chloride phosphate, propylene glycol, aloe barbadensis leaf extract, anthemis nobilis flower extract, chamomilla recutita (matricaria) flower extract, sodium hydroxide, citric acid, yellow 5, red 40.

Returns Policy

If you're not satisfied with your purchase, you may return new, unopened items within 7 days of delivery for a refund or exchange (T & C Apply). Please note that items must be unused, in their original packaging, and in the same condition as you received them. To be eligible for a return, you will also need to provide a receipt or proof of purchase.

To initiate a return, please contact our customer support team at info@true.co.ke to receive a return authorization and shipping instructions. You will be responsible for return shipping costs unless the return is a result of our error, such as receiving an incorrect product. In those cases, we’ll cover the return shipping costs.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-14 business days. Please note that the refund amount will not include any shipping fees paid at the time of purchase.

Shipping Policy

We offer shipping to most locations within Kenya. Once your order is placed, we aim to process and ship your items within 1-2 business days. Delivery times may vary based on your location and our order volume, but we generally expect orders to be delivered within 1-3 business days for local deliveries and 2-5 business days for other regions.

We currently offer free delivery within Nairobi for orders over KES 3,000. For orders below this amount or for deliveries outside Nairobi, shipping fees will apply and will be calculated at checkout based on your location.

Unfortunately, at this time, we do not offer international shipping.

If you have any specific questions regarding shipping or need further assistance, please reach out to our support team at info@true.co.ke.